Pick Up

In-Store Pick Up is free!

You can opt to pick up your order at our Ottawa retail location at District Refill, 107 Colonnade Road North, Unit 1, Ottawa, Ontario, K2E 7M3, Canada. You will receive an email notification that your order is ready to be picked up once it is ready. Orders are usually ready within a day or two and details for pick up will be in the email. If store hours for pick up are not convenient please text: 647-227-9102 to discuss pick options. Please check your spam folder if you do not see an order confirmation in your inbox.

Pick Up Instructions:

• At checkout, choose the "Pickup" 107 Colonnade Road North, Unit 1, Ottawa, Ontario, K2E 7M3 (enter door at Undercarriage Deodorant Unit 1, in the Simply Biscotti mall). 
• You will receive an email notification when your order is ready for pick-up at our shop.
• Pick up times are Thursdays and Fridays 11-4 and Saturdays 10-4.
• If store hours are not convenient please text: 647-227-9102 we will do our best to accommodate your preferred time.